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Rizal Ave., Barangay 3, Buenavista, 
Agusan del Norte
(085) 808 0055 (PLDT)
(0998) 977 1038 (SMART)
Open Mon-Fri 8:00AM - 5:00 PM

Get water directly from your water tap

๐Ÿ‘‰Safe water for your family needs
๐Ÿ‘‰Hassle-free application process
Learn More โ†’

Vision

A partner in sustaining life and development of the community by providing safe, efficient and effective management of its water resources.

Mission

We commit ourselves in the protection, development and sustainability of our water resources for a continuous delivery of safe and potable water for the community.

Core Values

Fearing God is Serving People with Humility before Honor.

Latest News Feed โ†“

Online Water Bill Payment
Written by: Joe J. Balingit
Published on: November 14, 2022

Buenavista Water District during the pandemic has provided ways for concessionaires to pay their water bills online. Using the most used payment applications GCash and Paymaya, concessionaires, can now settle their water bill accounts in the comfort of their homes. Concessionaires can also avoid the long queues and can save their time and money on […]

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Quick Links

Latest Opportunities

Bid Opportunities โ†“

Procurement of Third-Party Manpower Services Provider (Outsourcing of Manpower Services for Year 2024)

Posted date: November 13, 2023 | Expiry date: December 1, 2023

Project 1 - Pump 7 & 8

Posted date: November 17, 2023 | Expiry date:

Project 2 - Electro-mechanical Equipment

Posted date: November 30, 2023 | Expiry date:
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See all Bid Opportunities โ†’

Carreer Opportunities โ†“

Accounting Processor A | Number of Open Position: 1
Posted on: July 5, 2022 | Expires on: July 15, 2022
Water Sewerage Maintenance Man C | Number of Open Position: 1
Posted on: July 5, 2022 | Expires on: July 15, 2022
Utility Worker B | Number of Open Position: 1
Posted on: July 5, 2022 | Expires on: July 15, 2022
Water Sewerage Maintenance Man B | Number of Open Position: 1
Posted on: July 5, 2022 | Expires on: July 15, 2022
See all Carreer Opportunities โ†’

Reading and Due Date

Day 1

Zones: 0001, 0011, 0021, 0031, 0041, 0051, 0061, 0071, 0331, 0441, 0471
Reading Date: January 2, 2024
Due Date: January 17, 2024

Day 2

Zones: 0081, 0091, 0101, 0111, 0121, 0131, 0281, 0291
Reading Date: January 3, 2024
Due Date: January 18, 2024

Day 3

Zones: 0141, 0151, 0161, 0341, 0351, 0361, 0371, 0401, 0411, 0421, 0451, 0481
Reading Date: January 4, 2024
Due Date: January 19, 2024

Day 4

Zones: 0171, 0181, 0191, 0201, 0301, 0311, 0321, 0381, 0391, 0431, 0461
Reading Date: January 5, 2024
Due Date: January 22, 2024

Day 5

Zones: 0211, 0221, 0231, 0241, 0251, 0261, 0271
Reading Date: January 8, 2024
Due Date: January 23, 2024

Citizen's Charter

New Service Connection

The process of applying for water service connection, either new or additional
More Info ->

Reconnection of Service Line

The process of reconnecting service lines
More Info ->

Request for Change Name

The process of amending the existing account name to a new client
More Info ->

Meter Transfer

The process of transferring water meter to another located as requested by the client
More Info ->

Request for Temporary Disconnection

The process of temporarily cut-off of service line. This will only be allowed if service connection is already active for six(6) months
More Info ->

Application for Senior Citizen's Discount

The process of Senior Citizens availing of the Expanded Senior Citizens Benefits
More Info ->

Request for Information

The process of requesting data/ information and certification
More Info ->

Purchase of Materials

The process of purchasing materials and fittings for either new service connection, reconnection and repair
More Info ->

Payment of Water Bill

The process of paying the water bill
More Info ->

Complaint

The process of taking a complaint
More Info ->

Board of Directors

photo of Engr. Avelino Duglas
DIR. ENGR. AVELINO B. DUGLAS
Chairman, Professional Sector
dir. hordista
dir. florida a. hordista
Vice-Chair, Socio-Civic Sector
dir. heide c. boaquiร‘a
Secretary, Business Sector
DIR. ELIZABETH A. ENCENADA
Member, Women's Sector
DIR. JOANNA CLYDE A. ESPINA
Member, Education Sector

Management and Staff

ELISA B. ALIBAY
General Manager C
JANETTE R. ALOYON
Division Manager C
Div. A, Admin/Finance & Commโ€™l
ENGR. SALVADOR S. CHAN JR.
Division Manager C
Div. B, Engโ€™g/Production
See All Employees โ†’

Frequently Asked Questions

๐Ÿ‘‰ How to Apply for New Service Connection
โ—ผ๏ธ As our main requirement, applicant should attend an Orientation/Seminar at Buenavista Water District Office scheduled every Wednesday at 2:00 o'clock in the afternoon. All the requirements and policies will be discussed in the orientation/seminar.
๐Ÿ‘‰ Meter Reading, Due Date, Disconnection Schedule
Meter Reading - Every 1st to 5th day of the month.

Due Date - 15 days after your reading date. If your reading date is on the 1st day of the month, your due date will be on the 16th day. Note that, an additional 5% of your current bill will be added to your bill as the penalty. Always be prompt to pay your water bills to avoid penalty and service line disconnection. 

Disconnection Schedule -  If you haven't settle your account 5 days after your due date, please expect our disconnection team to inform you that your service line will be temporarily disconnected until you settle your account.
๐Ÿ‘‰ How to Request for Reconnection
Temporary Close - For temporary close without balance, please go to the designated concessionaire area and request for Reconnection. You will be given a Reconnection Form to fill up and sign. After this, our reconnection team will proceed to reconnect your water meter. 

Disconnected Account due to unsettled account - For accounts that have been disconnected due to unpaid balance, please settle your account first at the teller. After paying your arrears plus the reconnection fee, go to the designated concessionaire area and request for Reconnection. You will be given a Reconnection Form to fill up and sign. After this, our reconnection team will proceed to reconnect your water meter.

Note: Please be sure to close all your faucets before requesting for reconnection. Our personnel will not be liable for any water loss due to this circumstance.
๐Ÿ‘‰ How to Temporarily Close my Service Connection
You can request for temporary disconnection of your account after you have paid your remaining balance. This is to avoid additional 5% penalty and reconnection fee should you decide to reopen your service connection. After paying your balance, please go to designated concessionaire area and request for temporary disconnection. You will be ask to sign a temporary disconnection service request and after this, our team will proceed to perform the request.
๐Ÿ‘‰ Why I Have No Water
If there is an emergency mainline leak repair, we will be forced to shut off some valves or on maximum, our pumping stations to prevent excessive water loss. Notice of this event will be through SMS Notification and through our Facebook Page. Other circumstance of having no water maybe due to unsettled water balances. Please be prompt to pay your water bills to avoid disconnection of your service lines.
๐Ÿ‘‰ Water consumption and fees
Class IdClass NameMinimum11 - 2021 - 3031 - 40Over 40Effectivity Date
12Residential210.0024.50 28.2032.40 37.20July 2008
22Government210.0024.50 28.2032.40 37.20July 2008
32Commercial420.0049.00 56.40 64.80 74.40 July 2008
32Industrial420.0049.00 56.40 64.80 74.40 July 2008
32Commercial A367.5042.85 49.35 56.70 65.10 July 2008
32Commercial B315.0036.75 42.30 48.60 55.80 July 2008
32Commercial C262.5030.60 35.25 40.50 46.50 July 2008
32Bulksale/Wholesale630.0073.50 84.50 97.20 111.60 July 2008
Say,
Consumption is 18 cu.m:
10 cu.m. = P210.00 (minimum charge)
8 cu.m. x 24.50 = 196.00 (commodity charge)
Total Water Bill = P 406.00
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