bwd logo
Rizal Ave., Barangay 3, Buenavista, 
Agusan del Norte
(085) 808 0055 (PLDT)
(0998) 977 1038 (SMART)
Open Mon-Fri 8:00AM - 5:00 PM

Get water directly from your water tap

๐Ÿ‘‰Safe water for your family needs
๐Ÿ‘‰Hassle-free application process
Free Online Seminar โ†’

Vision

A partner in sustaining life and development of the community by providing safe, efficient and effective management of its water resources.

Mission

We commit ourselves in the protection, development and sustainability of our water resources for a continuous delivery of safe and potable water for the community.

Core Values

Fearing God is Serving People with Humility before Honor.

Latest News Feed โ†“

Public Advisory: Pump Station No. 4 Preventive Maintenance and Installation of Two Riser Pipes
Written by: Joe J. Balingit
Published on: August 24, 2022
PAHIBALO: August 23, 2022 PUMP STATION NO. 4 PREVENTIVE MAINTENANCE AND INSTALLATION OF TWO ADDITIONAL RISER PIPES Kamo gipahibalo nga aduna kita'y pagabuhaton nga maintenance sa atong Pump Station No. 4 karong August 24-25, 2022 sugod alas 8:00 sa buntag. Tungod niini, kita makasinati ug mas hinay nga agas sa tubig ug pagkawala niini sa […]

Billing Schedule

Reading

(Scheduled every first five (5) days of the month)

August 1, 2022

Zones 0001, 0011, 0021, 0031, 0041, 0051, 0061, 0071, 0331, 0441, 0471

August 2, 2022

Zones 0081, 0091, 0101, 0111, 0121, 0131, 0281, 0291

August 3, 2022

Zones 0141, 0151, 0161, 0341, 0351, 0361, 0371, 0401, 0411, 0421, 0451, 0481

August 4, 2022

Zones 0171, 0181, 0191, 0201, 0301, 0311, 0321, 0381, 0391, 0431, 0461

August 5, 2022

Zones 0211, 0221, 0231, 0241, 0251, 0261, 0271

Due Date

Note: Five (5) days after your due date will be the disconnection date.

August 16, 2022

Zones 0001, 0011, 0021, 0031, 0041, 0051, 0061, 0071, 0331, 0441, 0471

August 17, 2022

Zones 0081, 0091, 0101, 0111, 0121, 0131, 0281, 0291

August 18, 2022

Zones 0141, 0151, 0161, 0341, 0351, 0361, 0371, 0401, 0411, 0421, 0451, 0481

August 19, 2022

Zones 0171, 0181, 0191, 0201, 0301, 0311, 0321, 0381, 0391, 0431, 0461

August 22, 2022

Zones 0211, 0221, 0231, 0241, 0251, 0261, 0271

Citizen's Charter

New Service Connection
The process of applying for water service connection, either new or additional
Download Info Sheet โ†’
Reconnection of Service Line
The process of reconnecting service lines
Download Info Sheet โ†’
Request for Change Name
The process of amending the existing account name to a new client
Download Info Sheet โ†’
Meter Transfer
The process of transferring water meter to another located as requested by the client
Download Info Sheet โ†’
Request for Temporary Disconnection
The process of temporarily cut-off of service line. This will only be allowed if service connection is already active for six(6) months
Download Info Sheet โ†’
Application for Senior Citizen's Discount
The process of Senior Citizens availing of the Expanded Senior Citizens Benefits
Download Info Sheet โ†’
Request for Information
The process of requesting data/ information and certification
Download Info Sheet โ†’
Purchase of Materials
The process of purchasing materials and fittings for either new service connection, reconnection and repair
Download Info Sheet โ†’
Payment of Water Bill
The process of paying the water bill
Download Info Sheet โ†’
Complaint
The process of taking a complaint
Download Info Sheet โ†’

Latest Opportunities

Bid Opportunities โ†“

Drilling for Exploratory & Production Deep Well at Barangay Malpoc and Barangay Rizal

Posted date: October 3, 2022 | Expiry date: October 25, 2022
1 2 3 8
See all Bid Opportunities โ†’

Carreer Opportunities โ†“

Accounting Processor A | Number of Open Position: 1
Posted on: July 5, 2022 | Expires on: July 15, 2022
Water Sewerage Maintenance Man C | Number of Open Position: 1
Posted on: July 5, 2022 | Expires on: July 15, 2022
Utility Worker B | Number of Open Position: 1
Posted on: July 5, 2022 | Expires on: July 15, 2022
Water Sewerage Maintenance Man B | Number of Open Position: 1
Posted on: July 5, 2022 | Expires on: July 15, 2022
See all Carreer Opportunities โ†’

Board of Directors

photo of Engr. Avelino Duglas
DIR. ENGR. AVELINO B. DUGLAS

Chairman, Professional Sector

laudita arapan
DIR. LAUDITA J. ARAPAN

Vice Chairman, Women's Sector

DIR. HEIDI C. BOAQUIร‘A

Secretary, Business Sector

DIR. MERLY P. ABIVA

Member, Education Sector

dir. hordista
DIR. FLORIDA A. HORDISTA

Member, Socio-Civic Sector

Management

ELISA B. ALIBAY

General Manager C

JANETTE R. ALOYON

Division Manager C
Div. A, Admin/Finance & Commโ€™l

ENGR. SALVADOR S. CHAN JR.

Division Manager C
Div. B, Engโ€™g/Production

See all employees โ†’

Frequently Asked Questions

๐Ÿ‘‰ How to Apply for New Service Connection
โ—ผ๏ธ As of the moment we have temporarily suspend our orientation for new service connections here in the office as our main requirement for new service connection due to COVID-19. However, we have an Online New Service Seminar that you can take at the comfort of your home using your Facebook Messenger application. If you don't have an account on Facebook, you can use anyone's account to take the seminar. Just complete the online seminar to be eligible for new service connection. Click on the link below.
Online Seminar →
๐Ÿ‘‰ Meter Reading, Due Date, Disconnection Schedule
Meter Reading - Every 1st to 5th day of the month.

Due Date - 15 days after your reading date. If your reading date is on the 1st day of the month, your due date will be on the 16th day. Note that, an additional 5% of your current bill will be added to your bill as the penalty. Always be prompt to pay your water bills to avoid penalty and service line disconnection. 

Disconnection Schedule -  If you haven't settle your account 5 days after your due date, please expect our disconnection team to inform you that your service line will be temporarily disconnected until you settle your account.
๐Ÿ‘‰ How to Request for Reconnection
Temporary Close - For temporary close without balance, please go to the designated concessionaire area and request for Reconnection. You will be given a Reconnection Form to fill up and sign. After this, our reconnection team will proceed to reconnect your water meter. 

Disconnected Account due to unsettled account - For accounts that have been disconnected due to unpaid balance, please settle your account first at the teller. After paying your arrears plus the reconnection fee, go to the designated concessionaire area and request for Reconnection. You will be given a Reconnection Form to fill up and sign. After this, our reconnection team will proceed to reconnect your water meter.

Note: Please be sure to close all your faucets before requesting for reconnection. Our personnel will not be liable for any water loss due to this circumstance.
๐Ÿ‘‰ How to Temporarily Close my Service Connection
You can request for temporary disconnection of your account after you have paid your remaining balance. This is to avoid additional 5% penalty and reconnection fee should you decide to reopen your service connection. After paying your balance, please go to designated concessionaire area and request for temporary disconnection. You will be ask to sign a temporary disconnection service request and after this, our team will proceed to perform the request.
๐Ÿ‘‰ Why I Have No Water
If there is an emergency mainline leak repair, we will be forced to shut off some valves or on maximum, our pumping stations to prevent excessive water loss. Notice of this event will be through SMS Notification and through our Facebook Page. Other circumstance of having no water maybe due to unsettled water balances. Please be prompt to pay your water bills to avoid disconnection of your service lines.
๐Ÿ‘‰ Water consumption and fees
Class IdClass NameMinimum11 - 2021 - 3031 - 40Over 40Effectivity Date
12Residential210.0024.5028.2032.4037.20July 2008
22Government210.0024.5028.2032.4037.20July 2008
32Commercial420.0049.0056.4064.8074.40July 2008
32Industrial420.0049.0056.4064.8074.40July 2008
32Commercial A367.5042.8549.3556.7065.10July 2008
32Commercial B315.0036.7542.3048.6055.80July 2008
32Commercial C262.5030.6035.2540.5046.50July 2008
32Bulksale/Wholesale630.0073.5084.5097.20111.60July 2008
Say,
Consumption is 18 cu.m:
10 cu.m. = P210.00 (minimum charge)
8 cu.m. x 24.50 = 196.00 (commodity charge)
Total Water Bill = P 406.00
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Copyright ยฉ 2022 Buenavista Water District. All rights reserved.